Business Analyst - IT

Responsibilities:

- You will work extensively with data & hypotheses, create clear and effective reports and data visualizations, and partner with the business team to answer key business questions.

You will also have the opportunity to display your skills in the following areas:

- Define requirements for reporting, customer behavior, and technical performance metrics, and work with technical teams and product managers to integrate into our development schedules

- Identify opportunities to improve metrics and define reports that provide senior stakeholders with clear visibility to business performance

- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions

- Develop, implement, and automate processes to collect and manage usage data from multiple sources

- Partner with internal and external market research teams to analyze our customers and the competitive environment

- Derive insights from customer feedback and usage data and provide input into new product development