19/08 HR
HR - Talent Acquisition at Pioneer Financial & Management Services Ltd

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Business Analyst - Functional Support - General Ledger/Accounting/Capital Market Domain - Investment Bank (3-7 yrs)

Delhi NCR/Mumbai Job Code: 733470

We are hiring for our client leading European bank.

Business Analyst - Functional Support - General Ledger/Accounting - Capital Market - Investment Bank

Expertise: General Ledger, Accounting Production Support

Job Description:

- Be responsible for functional production support for finance users in APAC, UK and Americas

- Assistance to maintain the application and its workflows

- Perform root cause analysis for resolution of user and system issues

- Co-ordinate with IT to solve production issues

- Raise service now tickets and incidents for issues

- Timely escalation of issues as per escalation matrix

- Adherence to the support procedure guidelines as per Standard Operating Procedures (SOP)

Dashboards: Create Dashboard for Management Reporting

Testing (Involvement in System Testing and UAT):

- Synchronize all types of testing

- Raise Jira tickets for new issues identified in production

- Perform system testing (in collaboration with other BA's and IT)

- Provide production support and obtain sign off's on the test results

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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