Senior HR Executive at Talentiser
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Business Analyst - eCommerce (1-2 yrs)
- Define requirements for reporting, customer behaviour, and technical performance metrics, and work with technical teams and product managers to integrate into our development schedules
- Identify opportunities to improve metrics and define reports that provide senior stakeholders with clear visibility to business performance
- Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
- Develop, implement, and automate processes to collect and manage usage data from multiple sources
- Partner with internal and external market research teams to analyze our customers and the competitive environment
- Derive insights from customer feedback and usage data and provide input into new product development
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