Job Description - IT functional representative/project team member on various eCommerce, CRM and Digital Marketing Application development projects, working with other departmental personnel and external consultants as needed. - Consult with internal and external stakeholders, define the relevant business processes, and gain an understanding. - Partner with end-users to understand and analyse complex business problems and define business needs for new and enhanced services or optimize/streamline business processes. - Interview internal and external customers to gather requirements. Document functional/technical specifications for development and enhancement projects. Validate business processes against data requirements. - Ensure business requirements are clearly understood, reviewed and confirmed with the stakeholders. - Ensure business requirements are properly documented and functional/business consideration is identified for each solution. Ensure alternative approaches are evaluated in working with internal and external stakeholders - Ensure functional requirements are clearly documented, fully documented and understood by all key stakeholders. - Assist in providing innovative solutions with best-practice standards and approaches. - Provide application knowledge for implementation of new ERP, Retail and Ecommerce modules/platforms and added functionality. Participate and coordinate application analysis, functional design, application configuration, application testing, and training for end-users. - Support Business departments on day-to-day queries and determine solutions for their issues - Troubleshoot and coordinate with teammates to resolve problems and investigate enhancements for applications. - Verify that requirements are testable and generate testing objectives. Ensure functional specifications are sound and efficient and support company goals. - Support unit QA and UAT testing using a combination of business expertise and technical understanding, working with teammates to develop and/or execute test cases. - Coordinate user acceptance testing, working directly with end-users to manage tasks associated with testing. - Act as a liaison between technical and non-technical users Interact with technical resources for problem resolution. - Ensure that all development standards are taken into consideration in the functional and technical design/solution phase. - Interface with executives end-users, and other technical resources to understand end-user requirements - Determine the best approach for the user community with respect to documentation, end-user query tools and training materials. - Perform any and all other duties as assigned by management. Remark, if Any - Experience in Sales Force Commerce Cloud, Marketing Cloud and Service Cloud is an advantage

Mumbai

Business Analyst - Digital Platform 

Business Analyst - Digital Platform  ,Job Description for Business Analyst - Digital Platform  in Aone HR Services in  Mumbai for (5-12) years of experience. Apply Now!

Job Description for Business Analyst - Digital Platform  in Aone HR Services in  Mumbai for (5-12) years of experience. Apply Now!