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18/03 Ashlesha
Assistant Manager - HR at People Konnect

Views:152 Applications:20 Rec. Actions:Recruiter Actions:2

Business Analyst - Bank (5-11 yrs)

Mumbai Job Code: 809862

Business Analyst - BTG RETAIL - Female Hire

- We are looking to hire a female for Business Analyst with a leading private sector bank.

- Responding to Stakeholders Issues/clarification raised over eMail or Logged as Call

- Responding to L2 Calls (phone) of Customers for issues.

- Managing escalation

- Reverting to issues within timelines

- Taking control of Customer and Issue Simulation on the setup

- Coordination with vendor & IT for issue resolution

- Preparation of test cases & Testing of the fixes

- Setting up a discussion with Users

- Publishing MOM

- Requirement documentation

- Project planning and delivering as per deadlines

- Preparation of Flow charts a Screen prototypes

- Discussion with vendor and explanation

- Functional documentation sign off

- Documentation of Release and Change Management process

- Preparation of Funding note & PO issuances

- Coordination with IT for Hardware Sizing and explanation of Solution

- User training, Manual preparation and roll-out

- User, Audit & ISG certification

Retail Asset Business - Domain Expert

- Having Knowledge of Sourcing Systems like LOS, SME and Back end - FinnOne LMS

- Should be able to understand from the users the Existing Process and support in Re-Engineer the Processes

- Experience in any Digital Initiative, STP, System Interfaces

- Good Communication skills


Women-friendly workplace:

Maternity and Paternity Benefits

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