Principal Accountabilities: Key activities and decision making areas

- Impact on the Business

- Below Points to be noted

- Business Analysis, Project Management(Transformation)

- Must be working on Small - Large Projects (Digital or Data transformation non-technical Projects)

- Not RPA/ Automation / or not just implementation projects.

- Should have been a part of end to end project as a BA

- Good Communication (Stakeholder management)

- Understand customer needs and the business environment and translate into business requirements

- Follow the requirements gathering and analysis process using HSBC Business Transformation Framework methodology and Transformation best practices

- Ensure all requirements are aligned to strategic data models and operating model and all exceptions are duly recorded and ratified.

- Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope

- Ensure all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement

- Maintain a strong understanding of industry, regulatory and customer needs and apply this knowledge to all change activity to ensure appropriate solutions are developed and delivered.

- Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document

- Plan and schedule project activities aligned with the project plan and ensure timely completionof milestones. All risks associated with project plan should be escalated and documented in a timely fashion.

Customers / Stakeholders

PUBLIC

- GBM Business Services Transformation

- Regional Heads

- Business Services Technology

- Other Change programmes

- Global Heads of businesses

- Develop and manage strong business relationships with other Transformation global leads and Business Analysts, RTB, CCO, Training teams, Operations and other internal clients, including IT.

- Interact with internal clients to facilitate effective process change and ensure expectations are effectively managed

- Follow governance/ toll gates to ensure the right requirements are being signed off and built, withthe outcomes fully understood

Leadership & Teamwork

- Work with transformation lead and wider project team to ensure the change initiatives, linked to the Transformation programme, are pushed through to completion.

- Work closely with virtual teams (based in UK & non UK locations), creating a strong culture oftransparency and collaboration.

Operational Effectiveness & Control

- Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report concerns or observations in terms of control weaknesses, compliance breaches and operational risk impact.

- Ensure all due diligence is performed to prevent adverse impact to processes, infrastructure and service timings

- Work closely with UAT and Training teams to ensure Operations is readied for the change implementation into production/ BAU

- Maintain RAID log for allocated projects

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