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Consultant at Michael Page
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Business Account Manager - CRM Software Sales - IT (3-10 yrs)
Role & Responsibilities
- KPIs - On-boarding / Retention / Feedback/ Up Selling - Cross Selling
- Account Farming - Cross-sell/ Up-sell
- Own a customer post sales closure
- Customer On-boarding
- Co-ordination in Project Implementation
- Regular Customer Feedback
- Customer Payment success in coordination with Finance Team
- Understand business requirements
- Co-ordinate with Engineering team in the implementation
- Sales Support to Sales Managers
- Internal Product Feedback to Product Management Team on a regular basis
- Pre-sales Activities
Ideal Candidate's Profile :
- Strong account management experience - Farming existing Major Accounts.
- Software Solution Sales Experience
- Strong analytical and problem-solving skills.
- Driving passion to delight customers
- Experience in managing supervisory level resources (e.g., managers/leads) preferred
- Strong customer management and communication skills, both written and verbal
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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