Job Description :
- Understand user behaviour during acquisition, conversion, and retention stages by studying the funnel aspects, product features and user activity to obtain a holistic understanding of the product.
- Strategise, implement and experiment (A/BTest) new creative communication ideas
- Formulating and executing the customer retention strategy to drive traffic, retargeting, repeat usage by working closely with the Product, Tech and UX teams.
- Managing campaigns end-to-end including budget planning, targeting, copy, creative, day-to-day optimisation, A/B tests,etc.
- Lead the reporting, monitoring, tracking for the different campaigns & also publish appropriate performance dashboards
- Work with agencies to manage acquisition campaigns and hit monthly conversion and cost targets.
- Conceptualize marketing campaigns, craft messaging & build relevant workflows by segmenting the user base appropriately to identify opportunity areas in the user's lifecycle
- Perform extensive campaign analysis daily, weekly, monthly to find growth opportunities
- Drive and monitor A/B tests and data driven experiments to strive for continuous improvement in campaign metrics.
- Effectively utilize all digital channels like FB, YouTube, push notifications, SMS & emails etc to target users with relevant and personalized communication
- Conceptualize optimum customer funnel flow and liaise with product teams to get the necessary implementation done
- Stay abreast of and recommends mobile & email marketing best practices.
- Take initiatives, identify pain points, improvement areas, and work towards achieving a solution.
- This role requires a high degree of stakeholder management and provides exposure across departments
- Should be familiar with Attribution Platforms like Branch. Basic understanding of fraud.
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