Location : Mumbai (Andheri E)
Job Type : Full time, office based
- 2 to 3 years experience in giving software product demos and up selling the products of a SaaS based Software Company.
Responsibilities :
- Ensure that people who have already signed-up for our software begin to use it effectively for their business.
- Organize demo sessions with the customer and educate them on product features.
- Persuade potential customers to buy a subscription to the Software,
- Help the new customers configure and setup the software as per their business requirement.
- Review the usage of your previous customers and make sure that they continue to grow.
- Report common problems and feature requests to the technology team so that they make your life easier.
Skills required :
Tech Savvy : Understand and appreciate technology products
- A knack to simplify and explain technology to humans
- Great communication skills, both in Hindi and English
- Understanding of the eCommerce process from the perspective of a
- Ninja-level skills with MS PowerPoint and MS Excel
- Exposure to business software like Google Ad words or Google
- Analytics or other such software
- A pleasing personality. You should be able to make friends quickly.
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