British Telecom - Senior Buyer/Buyer (6-15 yrs)
Role : Senior Buyer/Buyer
Pan BT - Job Description - Reward Framework :
Grade: PSSC 04
Job Title : Senior Buyer
Job Role : Senior Buyer
Line of Business : Group Functions OUC : CSR
Reports to and their Job Role : Procurement Manager / Senior Procurement Manager
Location : Gurgaon, India
KEY PURPOSE OF ROLE :
Purpose of Role :
A strategic sourcing role, managing spend within Group Procurement, covering category, LoB and cost transformation. The role holder is responsible for the provision of a world class procurement service that delivers competitive advantage to the BT Group.
Procurement Categories where positions are currently available :
- Structured Cabling
- Supply Chain
- Learning & Development
- Engineering Materials
- Property & FM
Role holder is responsible for :
Global ownership & support of assigned Level 3 Procurement category, aligned to PM / SPM which entails :
Agreed approach on buying in the category across multiple lines of business.
Stakeholder engagement plan covering all users who spend in the category.
Category strategy in place & agreed with stakeholders covering sourcing plans, category governance & risks.
Pan-LoB demand management and regular benchmarking of global market data and competitor analysis.
Plan in place to address tail of suppliers (where appropriate) & adherence to approved supplier list.
Knowledge of key suppliers in global supply base & the risks in the category.
Pan-LoB spend management and relationship with main influencers of spend in the category
Planning, Managing, and Delivering on Sourcing Projects in the relevant category areas, on the contracts owned by the RoleHolder
Ownership & support of LoB specific requirements falling outside of any direct category management :
Agreed approach on buying outside of or within the relevant categories and understanding the category plans.
Stakeholder engagement plan for the requirements, covering other LoB users as appropriate and linking back to the relevant category.
Procurement strategy in place & agreed with stakeholders covering sourcing plans, governance, in-life management & risks.
Knowledge of LoB market and underpinning procurement requirements.
Knowledge of LoB key suppliers in global supply base, category plans, the risks and benchmarks.
LoB spend management and relationship with main influencers of spend in the LoB.
Plan in place to address LoB tail of suppliers & adherence to approved supplier list.
Ownership & support of LoB cost transformation plans and driving through cost reduction.
- Responsible for relationship with key stakeholders and suppliers linked to LoB, working back through category for category owned suppliers.
- Operate effectively from remote location and contribute to overall LoB VP objectives.
- Act as a quality gate for any people assigned.
KEY RESPONSIBILITIES (The Core Activities, Outputs Expected Of The Role, Regulatory & Legal Requirements) :
- Develop and maintain knowledge of specific category, region or function including market dynamics and product life cycles.
- Lead category, region or function team(s) to determine the appropriate approach to market, the optimum commercial models and supplier relationships for a product/service or element of a category.
- Work closely with internal business partners to understand their requirements, mapping these to the BT strategy and driving the "One-BT" agenda.
- Develop procurement plans appropriate to specific product and services to deliver maximum commercial advantage to BT to include selection and application of appropriate procurement processes for a particular product and or service.
- Negotiate appropriate commercial and contractual arrangements with suppliers and for all products and services within the role, including loading information onto appropriate systems.
- Manage the supply base to ensure delivery against contractual and commercial commitments and - In Contract supplier performance and ensure business benefit is realised.
- To take personal ownership for utilisation of contracts, ensuring order channel strategy enables internal business partners to order items efficiently and contracts reflect customer requirements for their duration.
- May be responsible for managing the time phased delivery plan that brings together the forecast and Inventory policies to produce a commitment schedule to industry
- Independently drive and manage own Workstack, with minimal supervision. The role-holder is expected to be an expert in their categories
Experience / Skillsets for Role in GPOC India
Approx : 6 to 12 Yrs of total work experience with MNC / Large Corporate in IT / ITES / Telecom industry, all or most of which should be in core procurement function.
For full time MBAs, their MBA experience in terms of years would be counted as part of overall experience and for others total work experience post college would be counted as overall experience.
Experience of working in Global roles and remote functioning desirable.
Bachelor degree or above in English medium (Science/Commerce streams preferred)
Master's Degree or PG Diploma in Procurement & Supply Chain or Business Management desirable
Professional Qualification :
CIPS or equivalent qualification in Procurement & Supply chain desirable.
Personal Skills / Expertise :
Interpersonal and people management skills
Managing cultural diversity
Ethical Trading Practice
Past experience of working with modern sourcing tools like e-Auctions, e-Negotiations, ERP etc
Ability to work in stretched time zones
Past experience of operating in Global environment requiring effective use of tools like audio and video conferencing
Language : English - Fluency in both oral and writing
- Computer and Software
Fluency with Microsoft Office, Outlook.
a) Safety : To ensure the health and welfare of the job holder (and his/her team if applicable) in accordance with BT's Health & Safety policy.
b) Security: The job holder will be authorised to access, use or disclose customer information only when they need to do so to perform their operational duties. Any other access, use or disclosure may only be made on receipt of additional authority from the information owner. To ensure that the job holder (and his/her team if applicable) is made aware of the need to safeguard sensitive customer information, so that customers perceive BT to be a trustworthy organisation.
c) Ethics and compliance. As well as being aware of BT's business principles, - The Way We Work-, and the BT Undertakings Code of Practice; the job holder will understand the regulatory, fair trading, competition, data protection and anti-corruption and bribery rules relating to their work sufficiently to be able to comply with them, relying on their own knowledge or on their ability to recognise when they will need specialist support.
d) Ensure that BT's Code of conduct is fully adhered to http://humanresources.intra.bt.com/conduct/cstandards/10910.
e) People Manager Job Standard (Where Applicable) we have clear and consistent standards for all BT people managers. Use the information at http://humanresources.intra.bt.com/your_role_as_a_people_manager.htm and the leadership framework to see what's expected if you are a people manager.
f) To have an awareness of BT's Environmental Policy sufficiently to understand the relevant aspects of the policy in relation to your work e.g. recycling
JOB STANDARDS :
(THE BASIC BEHAVIOURS OF THE ROLE) :
Procurement job standards :
What I am responsible for Procurement Job standards
How I do it - Requirements for the role responsibility
Category, Market & Supplier knowledge Maintains a detailed knowledge of a specific category and/ market, including suppliers, market movements, supplier strategies and the ability to align and influence these to meet business requirements.
Strategic sourcing :
Delivers value to the business through the application of strategic sourcing activity, understands and influences the category supply chain, and brings new sourcing options to the table.
Successfully negotiates high value, high risk contracts with suppliers that protect the business by providing relevant risk management and financial and non-financial benefits to the group. Sound understanding and execution of negotiation strategy and ability to influence it within BT.
Financial & Commercial acumen
The ability to interpret Profit and Loss (P&L) statements, balance sheets, cash flow statements, company reports and business accounts to arrive at conclusions and make recommendations to the business/stakeholders.
Creates robust commercial contracts that protect BT against risk and deliver advantage to the business, ensuring contracts optimise value.
To ensure full interlock with stakeholder Finance Unit.
Able to communicate and influence at most levels within the organisation. Ability to challenge business process and purchasing rationale in order to fully identify business need and delivery effective business options. Uses straightforward and structured arguments to gain buy in from others. Aware of own impact on others and adapts behaviour or style of interaction accordingly. Demonstrates ability to influence within BT and externally.
Stakeholder Engagement :
Builds and maintains effective stakeholder and supplier relationships to assure successful business performance. Establishes strong working relationships with key internal stakeholders to agree effective procurement support and resources aligned to business unit strategy and plans.
Develops a joint strategic agenda with suppliers to ensure ongoing performance is monitored and improved, risks are managed & costs are reduced.
People management / Coaching for performance
Communicates clear strategic goals and direction, aligning the team whilst motivating/ empowering people to deliver.
Recognizes performance gaps in oneself/ team and builds a plan to address this.
Management of effective 1:1s, setting and reviewing objectives, active role in developing their people and giving honest and timely feedback.
Change management :
Drives and is responsive to the issues and dynamics involved in business changes. Motivates and leads others to change. Identifies and delivers opportunities for positive change.
Drive suppliers to offer and bring changes into their supply. Drives best practice from suppliers and innovation out of suppliers. Take a proactive approach to finding better ways of working or driving greater value.
Procurement Process knowledge :
Understands and executes the BT Procurement process, including SOSO for authority levels. Has in-depth knowledge of all policies & legislation that impact on contract formulation; advises the business appropriately and seeks input regularly from relevant areas (Legal, Audit, Finance, etc.) and seeks guidance where necessary. Is able to adapt the processes to best meet the business need.
Holds a buyer license.
Risk Management :
Uses the SKAR (Key Areas of Supplier Risk) and other tools for robust risk analysis, revising as necessary to reflect changing elements of risk and potential Business exposure. Understands the various elements of risk associated with a category, supplier, supply chain and customer contracts.
GENERIC JOB STANDARDS :
(WHICH ARE IN ADDITION TO THE ABOVE) :
Behaviours Evidence to consider when looking at the contribution of the individual
Actively give and receive feedback on your performance in line with the Two Way Performance Deal.
- Feedback from customers/colleagues
- Active participation in121s/performance conversations, where appropriate
- Suggested areas of improvement and acknowledgment of areas of good performance, where appropriate.
Use the correct working and booking practices as detailed in training courses, process documents and job instructions. - Working in line with processes and procedures
- Demonstrating a commitment to get the job done
- Carrying out the role in accordance with training completed
Ensure interactions with customers and colleagues are respectful and courteous and represent BT in a professional way - Feedback from customers/colleagues
- Evidence of teamwork
- Willingness to support others and BT
- Safeguard BT property
- Smart appearance (including corporate clothing where appropriate) when representing BT
Conduct yourself with pride, honesty, and integrity in line with the BT Values.
- Trusted member of the team who can be relied on by colleagues and managers
- Be able to work unsupervised
- Understanding the BT values
What Leadership capabilities I should display
Examples of HOW the core behaviors may be displayed in procurement
Deliver Profitable Growth
Think and act commercially Own and deliver your numbers; including POST entries, Savings targets and spend forecasts.
Understand the commercial models for your supply base.
Continually review ways to improve existing models and processes to achieve cost savings and deliver profitability.
Identify opportunities for the short, medium & long-term to stay ahead of the competition.
Understand the categories you operate within and look for ways to create new opportunities or ideas that can add value to our market units.
Challenge activities that do not demonstrate a sound business case.
Work with our Finance partners to achieve mutual goals.
Make change happen to Be Bold in making change happen.
Use category knowledge to bring stakeholders and suppliers together to create new possibilities and create value.
Challenge the Status Quo and knock down barriers to getting the right things done.
Get behind other peoples great ideas and be a positive sounding board to put these into action.
Connect with Customers
Begin and end with the customer Understand what matters to both our stakeholders and our business.
Be able to explain our strategy in a clear and simple way.
Understand the requirements and strategy of the LOB(s) you work across.
Create Value in everything we do for our customers and stakeholders. Deliver on our promises to stakeholders and customers.
Robustly manage supplier performance to deliver a world class service to our customers, our stakeholders and our company.
Look for ways to improve the end-to-end service received from a supplier to our customers.
Proactively challenge barriers which prevent great
Customer service being delivered.
Be easy to do business with Keep things simple. Be helpful and responsive.
Share learning and great practice with others.
Give direct feedback to our suppliers on their performance and how they can improve to meet our priorities and exceed expectations. Encourage and listen to their ideas.
Create Brilliant Teams
Inspire, Challenge and Coach Inspire people to work towards a common goal.
Live by our, values, ethics and standards and expect the same of others. Follow the procurement principles and ways of working.
Coach your people and seek coaching from your manager and others in the business.
Give honest and respectful feedback on how to improve including to your leaders, your people, others in BT and Your suppliers.
Develop great people Attract and develop great talent. Develop brilliant teams everywhere. Recognise great performance.
Create an environment where people look after their own Wellbeing and that of their colleagues.
Ensure a healthy work-life balance for yourself and others.
Build effective relationships across the business and the supply base.
Make a difference
Create new possibilities and contribute to our communities Act responsibly and ethically in all of our procurement activities, in line with our trading policies.
Understand the impact of our procurement decisions on the wider communities we operate in and source from.
Follow established best practice and policies to limit our impact on the environment.
Lead in a responsible and sustainable way.
Use our strengths to help local communities in a way that makes us proud of our company.
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