<p>Skills - Regional Logistics and Customer Service<br><br>Job Description - Position Title: Regional Logistics and Customer Service Manager<br><br><div><p>Function: Supply Chain</p><div><br></div><p>Key Stakeholders:</p><div><br></div><p>Internal: </p><div><br></div><p>- Regional Sales</p><div><br></div><p>- Regional Commercial</p><div><br></div><p>- Regional QA</p><div><br></div><p>- Regional manufacturing</p><div><br></div><p>- GM Replenishment</p><div><br></div><p>- National Logistics Manager</p><div><br></div><p>External: </p><div><br></div><p>- Vendors</p><div><br></div><p>- Auditors</p><div><br></div><p>- Local authorities (for permits and licenses)</p><div><br></div><p>Educational Qualification: Post-Graduation in Management </p><div><br></div><p>Experience: </p><div><br></div><p>- 4-6 years (from a Tier 1 institute)</p><div><br></div><p>- 8 - 10 years (from a Tier 2 institute)</p><div><br></div><p>(experience in Logistics &amp; Customer Servicing preferably with FMCG background. Knowledge of Freight is an added advantage)</p><br>Desired Competencies:<br><br></div><div><p>- Good understanding of warehouse processes and transportation </p><div><br></div><p>- Good Communication skills </p><div><br></div><p>- Commercial and Negotiation Skills. </p><div><br></div><p>- Self-motivated &amp; performance driven. Very high level of execution skill. </p><br>Key Responsibilities:<br><br>Secondary Transportation<br><br></div><div><p>- Secondary freight budget for region</p><div><br></div><p>- Vendor development for region</p><div><br></div><p>- Freight negotiation</p><div><br></div><p>- Daily execution of shipments (placement of trucks)</p><div><br></div><p>- Monitor performance mechanism and development for transporters </p><div><br></div><p>- Monitor Vehicle utilization RS / kg</p><br> Warehouse management<br><br></div><div><p>- Warehousing budget for region</p><div><br></div><p>- Selection of warehouse and negotiations</p><div><br></div><p>- Management of overheads and detentions</p><div><br></div><p>- Hygiene and safety of warehouse</p><div><br></div><p>- Daily operational excellence</p><div><br></div><p>- Drive central improvement agenda for warehouse</p><div><br></div><p>- Roll out depot operational training to depot personnel and trainer. Call 2-3 depot level and run 1 day complete training done by corporate</p><div><br></div><p>- Help execute warehouse audits</p><div><br></div><p>- SOP roll out at warehouse</p><div><br></div><p>- Implement national initiatives for warehouse (GST implementation, cycle count for daily inventory check. (Eg. 1)</p><div><br></div><p>- Monitor ageing and obsolesce of stock and prepare stakeholders to take necessary actions</p><div><br></div><p>- Warehouse layout design to be led by the respective region (where to keep what product)</p><div><br></div><p>- Applying and renewal of licenses at the depot</p><br> Customer Service<br><br></div><div><p>- Availability of stock at distributor point</p><div><br></div><p>- Timely execution of shipments</p><div><br></div><p>- Drives PDP compliance, CRS Compliance (continuous replenishment), fill rate by channels (MT, GT, CSD, ACD) at depot level</p><div><br></div><p>- Track executions from depot on a daily basis to ensure sales targets are achieved</p><br> Team management and Stakeholder Management<br><br></div><div><p>- Sales, distributors, quality, vendors, commercial</p><br>The Apply Button will redirect you to website. Please apply there as well<br></div></p>

Bangalore

Britannia - Regional Logistics & Customer Service Manager 

Britannia - Regional Logistics & Customer Service Manager  ,Job Description for Britannia - Regional Logistics & Customer Service Manager  in Britannia in  Bangalore for (12-15) years of experience. Apply Now!

Job Description for Britannia - Regional Logistics & Customer Service Manager  in Britannia in  Bangalore for (12-15) years of experience. Apply Now!