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23/05 Careers
TA Team at Brillio

Views:2522 Applications:180 Rec. Actions:Recruiter Actions:0

Brillio - Business Analyst/Functional Consultant - SFDC (4-10 yrs)

Pune Job Code: 701432

Principal Duties

And Responsibilities: - Conduct Business Requirements Analysis, process & solution design discussions for implementation of SFDC products like Sales Cloud, Service Cloud etc. Strategize the change process and assist client in implementing front office transformation programs.

- Guide and suggest new business processes including features and enhancements using SFDC products based on current functional and technical landscape of the customer

- Act as an SME for full scale SFDC implementation

- Identify opportunities to build IPs and accelerators to grow our practice and library of tools

- Prepare content (marketing blogs, newsletters, brochures) and marketing collaterals to maintain relationship with customers

- Craft proposals and conduct solution workshops with other teams to construct a viable and scalable solution architecture for customer

- Create and maintain User Stories, UAT Test scenarios, Process Diagrams and training manuals

- Assist QA in translating user stories into test conditions and expected results for product/application, performance, and user acceptance testing

Desired Capabilities (which can be demonstrated through previous work -experience) - Deep understanding of Salesforce products like Sales Cloud, Service Cloud, CPQ, Marketing Cloud

- should have Hands on experience configuring Salesforce, including workflows, validation rules, and security controls

- Enthusiastic, professional, and confident personality, with a focus on customer success.

- Possesses excellent communication, facilitation and summarization skills

- Display strong political acumen and emotional intelligence, remain cool in a crisis and manage negotiations toward practical solutions

- Functional industry experience of at least two industries

- Extensive Project management, client facing and negotiation skills

Qualifications: 


- Bachelor's degree in related field with MBA (from Tier 1 or Tier 2 institution) is preferred

- Relevant Industry recognized certifications (CCBA, CBAP, CBA) will be given preference

Experience:  Functional Consultant/BA with 4+ years of experience in roadmap/product assessment with deep functional, industry and client facing experience (Experience working with internal marketing and pre-sales teams will also be considered)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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