Manager - Enterprise Applications - SAP C4C

About Brigade :

- We are one of Indias leading property developers with over three decades of expertise in building positive experiences for all our stakeholders and winning customers trust. Instituted in 1986, we have developed many landmark buildings and transformed the city skyline of cities across South India namely: - Bengaluru, Mysuru, Mangaluru, Hyderabad, Chennai and Kochi with developments across Residential, Offices, Retail, Hospitality and Education Sectors. We have completed over 250 buildings amounting to over 40 million sq. ft. in residential, offices, retail and hospitality sectors. We are currently in the process of developing more than 30 mn. Sq. ft. of projects across 7 cities over the next 5 years.

- We have completed over 250 buildings amounting to over 40 million sq. ft. in residential, offices, retail and hospitality sectors. We are currently in the process of developing more than 30 mn. Sq. ft. of projects across 7 cities over the next 5 years.

- Brigade is leading the shift to cater to the changing needs of customers who look at good quality apartments, efficiently designed in terms of space with affordable ticket sizes. With one of the best customer loyalty programs and referral rates in the industry, we are fully aligned with our philosophy of providing best quality service to ensure high quality of living for all our customers.

- Brigade assures best-in-class design and top-of-the-line facilities that exude elegance and sophistication. Our residential projects offer a wide range of luxury apartments, penthouses, villaments, senior living homes and award winning, fully integrated lifestyle enclaves. Our commercial segment has seen consistent growth over the last few years and has Grade A commercial spaces, which are operational across south India with over 5 mn. sqft. of commercial spaces under development. The hospitality segment has reached a critical mass of 1000 keys that are presently operational and is all poised to scale up by another 1000 keys in the next couple of years.

- Brigade Real Estate Accelerator Program (REAP), Indias first start up accelerator program, is a prelude to the changing trend in the real estate industry, which is standing on the cusp of disruption. REAP brings along the innovators and inventors to use technology as a catalyst for creating sustainable and scalable businesses in Real Estate Industry.

- We launched BuzzWorks in March 2019, the Groups new brand in the co-working space. Your Vibe, Your Tribe, the tag line of Buzz works, reflects the brand ethos of creating a space with positive vibes and provides a platform for likeminded people to come together and grow together. BuzzWorks plans to launch over 2500 seats across 7 locations and 3 cities in the coming months and expand operations further with time.

- We are pioneers in Innovation & Trust. Over the years, many of our projects have been the first of their kind. We are makers of Brigade Gateway, Indias most appreciated integrated enclave, License owners of the World Trade Center across South India, developers of Bangalores tallest commercial building World Trade Center, and one of the tallest residential buildings Brigade Exotica. For 9 years in a row, Great Place to Work Institute & Economic Times have consistently rated us as one of the Indias best companies to work for in the Real Estate Industry. The awards and recognition received by the Group across various categories serve as a testimony to Brigade as a proven brand, well established and trustworthy coupled with excellent customer service and impeccable build quality.

Job Description:

1. Be an enabler for business by anchoring adoption of technology in Marketing, Pre-Sales, Sales, CRM processes for SAP C/4 and other extended applications as applicable.

2. Be the single point of contact for the complete cycle (strategize, plan, implementation, change request & support) of any new functionality / modification in functionality/ add-ons to the application

3. Anchor for C/4 Landscape and conduit between Business & IT

Core Responsibilities

1. Vendor Management - Manage New Requirements / Process Implementations - Process Improvement & Controls - Rollouts & Data Migration - Capability building and Training. - Project Management - System Adherence and Licensing - System (& Functional) Administration of C/4 Vendor Management

2. Lead weekly status review meetings with Vendor

3. Periodic Status review meetings with Internal Stakeholders

4. Monitor SLA of S/4 related L1 / L2 / L3 calls from end user

5. Escalate risks and critical issues to the Sr. Manager / IT Head and other key stakeholders

6. Vendor Management where applicable

7. Plan Upgrades, Updates and Changes as well as minimize downtime.

8. Ownership the SAP C/4 Landscape in terms of Architecture, Solution Designs, & Integrations etc. New Requirement/ Process Implementation

9. Identify needs and opportunities for improvements

10. Gathering new business requirements with clear understanding of the impact on other business areas.

11. Coordinate with Brigade Process Owners/Functional HODs to implement /resolve system issues

12. Preparation of Business Blueprint (BBP) with Key Data Structures (KDS)

13. Preparation of functional specification for any new customization

14. End to end testing of all new developments in SAP & ensuring accuracy and quality during testing phase

15. Coordination with business process owner & getting sign off on UAT

16. Maximize the Solution based on Standard and ensure zero or minimal customization Process Improvement/Controls

17. New Initiatives to address process improvements.

- Additional Controls in processes as needed

- Corrections/Cleaning of Erroneous data in SAP C/4

- Development of Dashboards / Reports as needed for Business Project Management

- Identifies new improvement opportunities in collaboration with business and initiates projects

- Develops project charter, detailed scope / requirements / process documents and goals

- Manages Vendor delivery and review of Scope, overall project deliverable and status

- Leads project issue and risk management process and escalate issues and risks.

- Manages internal project financials System Adherence & Licensing

- Ensure smooth functioning of the process and the SAP C/4 system

- Maintaining all the project related documents (BBP, KDS, Testing document, User Manual etc.)

- Monitoring critical transaction in production system

- Drive improvements across standards, guidelines, and processes.

- Ensure license compliance of SAP C/4 licenses and effective utilization. Roll Outs

- Performing new projects/building rollout in SAP, coordinating with process/function owners

- Updating BBP & KDS with new data

- Performing scenario testing for each module within roll out timelines

- Conducting User Acceptance Testing with business process owner

- Conducting End User training Data Migration

- Performing data migration from legacy to new system or within (Extraction, Cleansing, update in tool, confirmation from business)

- Validation & Sign off from business process owner for data to be migrated to production system

- Reconciliation of data post upload in system with data to be uploaded. Training & Capability Building

- Assist in Capability building of Business Users

- Identify training needs periodically

- Conducting refresher training at least once a quarter & for new ones, regularly till the user is trained to the required levels

- Preparing / Reviewing of End User Manual and circulating to the end users System (& Functional) Administration of C/4

- Complete Administration of SAP C/4

- Monitor HCI and HCP on daily basis for incidents.

- User Administration and Access Control

- Create and Track to close of incidents with SAP

What are we looking for?(Specific Skill Set)

- Highly driven, energetic, flexible, resourceful & ability to multitask - Innovative, Creative thinker and develop new concepts and solutions across SAP C/4

- Should have been a point person or SME for SAP C/4 landscape

- Should be able to work independently, with Vendor and internal teams

- Real Estate industry experience is preferred - Someone who has ability to ideate and bring solutions to the table

- Should have good understanding SAP S/4 integration using HCI and

- Good understanding of HCP Technical Knowledge And Skills Required

- Possesses good understanding of business needs and strong techno functional experience in SAP C/4 (incl. SDK development), SAP HCI and HCP

- Good experience and understanding of integration with other modules

- Good communication and presentation skills

- Experience in Business Analysis and Requirements Gathering

- Good to have : SAP S/4 SD Module

Qualifications

Engineering Degree (BE/ME) with 10 - 15 Years of experience in SAP C/4 or SAP SD / CRM roles SAP Certifications, preferable.

- Join us, write the future of an entire sector, and contribute to building the new India.

Read more about us:

Certifications: https://www.brigadegroup.com/about/certifications

Facebook: www.facebook.com/BrigadeGroup

Twitter: twitter.com/BrigadeGroup

LinkedIn: www.linkedin.com/company/brigadegroup

Instagram: www.instagram.com/brigade.group/

YouTube: www.youtube.com/c/BrigadeGroupOfficial

Website: http://www.brigadegroup.com

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.