Brick & Bolt - Manager - Process Excellence

Manager - Process Excellence

Skill sets :

- Ability to work well in a team

- Prioritization of workload

- Commitment to quality

- Strong analytical skills

- Collaboration and interpersonal skills

Responsibilities :

In this role :

- You need to analyze and solve moderately complex problems

- You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures

- The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals

- You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions

- You will need to monitor & drive team performance, including throughput and quality as per defined metrics

- Your primary upward interaction is with a direct supervisor or team leads

- You will generally interact with peers and/or management levels with clients or internal stakeholders

- You will be provided with minimal guidance when determining methods and procedures on new assignments

- Decisions that you make often impact the team in which they reside and occasionally impact other teams

- You would be managing medium-small sized teams and/or work efforts at a client or within Bricknbolt.

It would be a value add if you are proficient in :

- Business Process Design

- Business Requirement Analysis

- Business Technology

- Business Transformation