Job Role Branch Manger.
Job Location Cochin , kerala.
Scope of the Role:
- As a Branch Manager at a leading Bank, you will be responsible for the overall success of the Retail Branch Banking.
- You will be the face of the Bank and will be responsible for providing excellent customer service, managing the branch operations, and ensuring the branch meets its financial goals.
- You will also be responsible for developing and maintaining relationships with customers, staff, and other stakeholders.
- You will be the go-to person for all banking related queries and will be the driving force behind the branch's success.
- With your enthusiasm and dedication, you will be the leader of the team and will be instrumental in achieving the Bank's goals.
Job Description:
-Manage the daily operations of the retail branch banking, including customer service, sales, and financial transactions.
- Develop and implement strategies to increase customer base and profitability.
- Monitor and analyze branch performance and develop plans to improve performance.
- Ensure compliance with all banking regulations and policies.
- Develop and maintain relationships with customers and other stakeholders.
- Provide leadership and guidance to branch staff.
- Monitor and manage branch budgets.
- Develop and implement customer service initiatives.
- Identify and resolve customer service issues.
- Develop and implement sales strategies to increase revenue.
Ideal Candidates:
- We are looking for an ideal candidate for the role of Branch Manager at a leading bank.
- The ideal candidate should have a minimum of 8 years of experience in retail banking and should have a proven track record of success in the banking industry.
- The ideal candidate should have excellent communication and interpersonal skills, be highly organized and have the ability to manage multiple tasks.
- They should also be able to work independently and be a team player.
- The ideal candidate should have a positive attitude and be light-hearted.
- They should be able to handle customer complaints and queries in a professional manner.
- They should also be able to motivate and lead a team of employees.
- The ideal candidate should have a good understanding of banking regulations and policies.
- They should also have a good understanding of the banking industry and the latest trends.
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