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05/11 Mohit
Recruiter at Profuse HR Consultancy

Views:7119 Applications:107 Rec. Actions:Recruiter Actions:13

Branch Manager - Bank (10-13 yrs)

Delhi NCR Job Code: 760937

Job Role and Responsibilities:

- Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Bank's objectives

- Enhance and contribute in the growth of the company through Business Development

- Provision of a superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation

- Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship

- Maintain AOP (Annual Operating Plan) for the financial year i.e. to prepare and track product (liability, assets and fees) wise

- Weekly/monthly reviews for outbound and as well as for inbound sales

- Prepare and review monthly activity calendar of outbound activities for BSM/SOs on a weekly basis.

- Ensure proper on-boarding of all new customers acquired

- Cross-sell of products (i.e. sales of 3 products per customer within 90 days of account opening) with new and as well as with existing customers

- Conduct daily morning huddles to discuss daily plan and agenda for employees

- Track inflow and outflow of reports (like account closures, account opening, Fixed Deposit renewals/closures etc.) and thus, daily business generation

- Maintain customer relationship through sourcing and on-boarding process

- Monitor DSR (Daily Sales report) on a regular basis

- Manage leads through SFA (software used for entering the generated leads)

- Segment the customer within the catchments of the branch to increase the Journal-Ledger base of the branch

- Capability building and manpower management

- Mentor/Guide new joinees as well as existing branch employees

- Brief employees on their role and expectations from them

- Provide timely feedback to employees on a regular basis (structured feedback)

- Conduct workshops and training programs for the employees

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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