Branch Head - Bank

Job Description:

Enhancement of Deposit Pool:

- Develop strategies to increase the deposit base from customers.

- Implement initiatives to attract new deposits and retain existing depositors.

Service Standards:

- Establish and maintain high standards for service delivery within the branch.

- Ensure customers receive excellent service and their needs are met effectively.

Non-Deposit Product Sales:

- Achieve cross-selling targets for non-deposit products such as loans, credit cards, wealth management products, etc.

- Promote and sell Mutual Fund and Insurance products to meet revenue goals.

Fee Income Generation:

- Drive revenue generation through various fee-based services offered by the branch.

- Monitor and increase fee income from services like remittances, demand drafts, etc.

Branch Administration:

- Oversee day-to-day administrative tasks including cash management, security, and facilities maintenance.

- Ensure compliance with operational procedures and internal controls.

Regulatory Compliance:

- Ensure adherence to all regulatory requirements and guidelines set by regulatory authorities.

- Implement compliance measures related to KYC (Know Your Customer), AML (Anti-Money Laundering), and other regulatory standards.

Personnel Management:

- Manage and motivate branch personnel to achieve performance targets and maintain high morale.

- Conduct regular performance reviews, training, and development programs for staff.

Financial Performance:

- Take overall responsibility for the branch's Profit & Loss (P&L) and break-even targets.

- Implement cost-control measures and revenue enhancement strategies to achieve financial goals.

Required Skills and Qualifications:

- Financial Acumen: Strong understanding of banking products and financial services, including deposit products, loans, mutual funds, and insurance.

- Sales and Cross-Selling: Proven track record in sales, with the ability to achieve cross-selling targets and drive revenue growth.

- Leadership: Excellent leadership and managerial skills to oversee branch operations and lead a team effectively.

- Customer Focus: Commitment to delivering high-quality customer service and building strong customer relationships.

- Analytical Skills: Ability to analyze financial data, performance metrics, and market trends to make informed decisions.

- Regulatory Knowledge: Familiarity with banking regulations, compliance requirements, and risk management practices.

- Communication: Effective communication skills to interact with customers, staff, and senior management]