BPO Partner Sales Manager

As a BPO Partner Sales Manager, you will work with Tier 1 BPOs and GSIs to expand integration in large TCV outsourcing deals to drive new revenue growth initiatives as part of global BPO Sales & Partnership initiatives.

You will interact with direct sales teams in UK, Ireland and EMEA regions to align our solution with key Partners and their end customers.

RESPONSIBILITIES:

- Lead Partner Sales for large (Global, Multi-tower) BPO outsourcing deals.

- Ability to bring together all elements of technology and BPO solution including digital operating model, process design, automation impact, technology solution, transition, transformation, business outcomes, commercials and pricing for both organisation BPO Partnerships and direct BPO clients.

- Responsible for crafting bid responses in Partner-led RFPs, prepare bid defense orals decks, engage prospective customer / partner leadership, lead workshops and presentations.

- Collaborate with Account Executives and Solution Engineering teams to lead bid process and overall solution development.

- Develop industry leading growth models for BPO sector, industry research and ongoing improvements .

IDEAL BACKGROUND:

- Partner and / or Direct Sales expertise with top tier BPO / GSI firms for driving new revenue growth.

- Technology experience- Major ERPs such as SAP, Oracle, RPA Platforms, and/or AI-based solutions.

- Thought leadership - Bringing it all together on solution elements and creating a winnable story

- Industry insight - benchmarks, trends and knowledge of where the BPO industry is going

- Driving synergies & collaboration - Internal& partner- Delivery, technology, industry vertical-rephrase

- Commercial awareness, hands on commercial input, competitive positioning

- Experience advising clients and delivering solutions for transforming (digitizing) their customer experiences, employee experiences, operational environments, and product & services.