Our client happens to be a start up in the B2B travel and hospitality platform. this is a General shift role but has to work on 2nd and 4th saturday. we believe that companies deserve a travel solution that takes the pain out of work trips. Travelers should focus on their core work and not spend time on making travel bookings and then filing for expenses. Equally, companies should focus on their core areas, and lean on an automated, insightful platform for T&amp;E. There are very few companies across the globe, which offer a unified travel and expense solution for the users; and we are uniquely positioned to do ground breaking work through this combination. Our travel platform offers a personalised experience for travellers and offers many industry-first features, e.g., gamification of travel where employees get rewarded when they make cost conscious choices. Our expense platform is a highly flexible, yet intuitive platform for employees, which takes away the pain filing expenses and the anxiety in tracking expense reimbursement Key Responsibilities: - Implement and maintain operational excellence which drives client satisfaction, client retention, TAT improvement, productivity, error reduction, and policy compliance. - Train and guide team in process improvement techniques. - Manage and lead processes to achieve desired results. - Assist in the development of a new process. - Drive, coach, and track team performance to achieve consistent SLA, TAT, Quality. - Ensure clients are serviced correctly and professionally - Perform project management, analytics, and measure to ensure milestones are met and deliverable is achieved. Qualification and Skills Requirements: - Candidates from tier-one colleges will be preferred. - 2-5 years experience in operations support and process improvement. - Distinctive problem solving, strategic and analytics capabilities - - Communication and good interpersonal skills. - Driven/ Motivated about working in an entrepreneurialsetup

Bangalore

BPO Operations Analyst 

BPO Operations Analyst  ,Job Description for BPO Operations Analyst  in Human Frames in  Bangalore for (3-6) years of experience. Apply Now!

Job Description for BPO Operations Analyst  in Human Frames in  Bangalore for (3-6) years of experience. Apply Now!