Key highlights of the role are listed below (purely indicative and not limiting) : - Self-motivated Operations leader adept at managing large teams in multiple locations both in-house and outsourced. - Deliver on Budget/Plan - NPA Provision and Collections Expense - Manage large Automated Tele-calling teams; drive automated strategies - Manage large field Collections teams (on-rolls /off-rolls) spread across the country - Develop Collections Policies procedures; ensure policies and procedures are compliant with regulatory requirements - Select and implement System solutions to ensure Collections standards meet Business requirements - Recruit and train talent - Select and manage Vendors (vendor scorecards and performance management) - Develop effective customer communication strategies; - Develop effective skip tracing, legal and recovery strategies - Drive innovation through alternate data sources; run champion challenger strategies in partnership with Analytics. - Develop Annual loss/expense budget in partnership with Policy/Analytics and ensure targets are met - Develop and deliver on credit and efficiency metrics - Develop a robust Operational risk /controls framework, RCSA and QC; - Interface internal/external audit/regulator; ensure satisfactory audit rating. - Provide timely feedback to Policy/ Business basis ground level findings. - Lead Monthly / Quarterly Risk reviews with Senior Management addressing portfolio performance and collections efficiency metrics. Applicants should possess the following attributes : - 10+ years Cards Collections management experience with 3-5 years heading a regional/national Cards Collections function and effectiveness. - Demonstrated track record of delivering on Plan/Budget for both Provisions/losses and expense - Experience collecting through down-turns / crisis period. Ideally with both Cards and Loans collections experience - Fluency with contemporary Card platforms i.e., VisionPlus / TSYS etc - Strong understanding of Collections applications to streamline delivery and effectiveness

Mumbai

Navi Mumbai

BoB Financial Solutions - Vice President - Collections 

BoB Financial Solutions - Vice President - Collections  ,Job Description for BoB Financial Solutions - Vice President - Collections  in BOB Financial Solutions Ltd. in  Mumbai Navi Mumbai for (10-20) years of experience. Apply Now!

Job Description for BoB Financial Solutions - Vice President - Collections  in BOB Financial Solutions Ltd. in  Mumbai Navi Mumbai for (10-20) years of experience. Apply Now!