Happy customers are at the centre of everything we do. We treat both internal and external customers with empathy and grace. You're cool with working with others... Our jobs aren- t done in a vacuum and everyone contributes to get the job done. You- re not afraid to make mistakes because without challenges, you- re not learning. Speaking of learning, you have a constant desire to grow and develop. You care about our customers and would go extra miles to get the commitment met .You move fast with a sense of urgency. Willing to get your hands dirty, get hands on experience, solve problems, bring Operational Efficiency and Ability to multi task, lead and build a strong team and lot more!! Responsibilities : Business Performance : - Oversee the Management of specific customer(s) and/or specific projects - Responsible for the Overall P/L of the Customers - Responsible for the continuous engagement and upselling of the Customers Business - Providing Operational Visibility vide Customer Dashboards, Customer Meetings Operations : - Manage and Oversee the day to day operations of multiple Hubs of Customer and ensure superior Customer Experience - Ensure Vehicles Attendance and reporting times as per the Roster set by the customer - Ensure grooming standards and other requirements mandatory requirements like vehicle documents, uniform, shoes etc. for all drivers - Get hands on experience of the Operations through regular visit to the hands and highlight challenges if any to all relevant Internal/External Stakeholders - Collaborate with the Supply team and build sufficient pipeline of Drivers Compliance : - Bring efficiency and optimisation by effective use of technology like Station App &amp; Driver App - Ensure submission of invoices along with the all supporting documents by 5th Of every Month - Follow guidelines on process like Background Verification of Drivers, Driver/Vendor Payments etc Team Management : - Overall responsible for the recruitment, induction and training of the team - Growth &amp; Scale up of the team members to take new responsibility - Build awareness on the Company's Vision/Mission and core values amongst the team members - Build and Develop a sense of ownership amongst the team members - Periodic evaluation of Team performance and take corrective action

Bangalore

BlowHorn - Senior Manager - Operations 

BlowHorn - Senior Manager - Operations  ,Job Description for BlowHorn - Senior Manager - Operations  in Blowhorn in  Bangalore for (8-12) years of experience. Apply Now!

Job Description for BlowHorn - Senior Manager - Operations  in Blowhorn in  Bangalore for (8-12) years of experience. Apply Now!