Blowhorn - Finance Manager

About Blowhorn:

Blowhorn is India's largest same day delivery platform enabling customers to scale up seamlessly on a pay-per-use basis. With a self operated network of asset light warehouses, transportation and technology integrated. Blowhorn powers 7.5 million superfast deliveries across 100+ cities every month with 100% of deliveries completed within 24 hours. Blowhorn also pioneered the concept of Micro Warehousing in India. Apart from faster deliveries, Blowhorn's mission is to make an effortless impact by improving driver earnings and moving 100% of its fleet to clean fuels. Blowhorn's investors include Chiratae Ventures, Draper Associates, MSDF, Symphony International Holdings Limited, and Venture Catalysts, among others. You can visit https://blowhorn.com for more on Blowhorn.

Job Description:

Blowhorn is looking for a proactive, customer centric Finance leader to manage the O2C and the collections process. The ideal candidate will be responsible to oversee and establish a robust O2C process, handle credit control processes and oversee the collection efforts.

This is a high impact role that works closely with the Founding team and will be based out of Bangalore.

What you will do:

- Driving a holistic End-to-End view of the O2C Cycle where interdependencies requirements and demands are described in detail

- Use innovation to identify opportunities to optimize processes in the O2C Cycle

- Process Automation, Standardization and maintaining the Quality of the overall process

- Understand and effectively manage the team's governance and performance

- Deploy risk mitigation measures like creditworthiness and credit checks for new and existing customers

- Drive collections at practice level and ensure organizational target of timely collections recovery are met

- Review collection reports to determine the status of collections and balances outstanding to ensure compliance with the Credit & Collection policy

- Coach team members and provide the first level advice on procedures/methods

- Use data analytics techniques to enhance the client journey

- Oversee outstanding balances which include timely cash collections, assessing credit risks and minimize bad debts

- Plan, monitor and review the activities of collection members for the achievement of collections. Ensure adherence to collection processes as established by the company client

- Liaising with customers, as well as internal teams including the sales team to smoothly resolve credit issues while maintaining high level of customer retention

- Regularly meet and manage strong relationships with external suppliers, such as debt collection agencies

- Review existing processes and implement industry best practices to reduce debtor days

- Prepare various month-end accounts receivables reports to assess true receivable position of the customer

- Maintain dashboard to track metrics for management on AR aging and subsequent collection plan

- Oversee the hiring and training of new team members and support their development

What we are looking for:

- CA or MBA from a recognized university preferably Tier 1/2 colleges

- Proven instances in identifying and driving process improvements and operational efficiency projects

- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues

- Ability to take responsibility to make difficult decisions, take calculated risks and experiment with new approaches

- Excellent negotiation, interpersonal, verbal and written communication skills

- Ability to work under pressure and with strict deadlines