Assistant Manager - Operations Operations Manager Job Description : - Happy customers are at the center of everything we do. We treat both internal and external customers with empathy and grace. You're cool with working with others. - Our jobs aren't done in a vacuum and everyone contributes to get the job done. You- re not afraid to make mistakes because without challenges, you are not learning. - Speaking of learning, you have a constant desire to grow and develop. You care about our customers and would go the extra miles to get the commitment met .You move fast with a sense of urgency. Willing to get your hands dirty, get hands on experience, solve problems, bring Operational Efficiency and Ability to multitask . Responsibilities : Operations : - Manage the day to day operations of multiple Hubs or Customer and ensure superior Customer Experience - Ensure Vehicles Attendance and reporting times as per the Roster set by the customer - Ensure grooming standards and other requirements mandatory requirements like vehicle documents, uniform,shoes etc for all drivers - Get hands on experience of the Operations through regular visit to the hands and highlight challenges if any to all relevant Internal/External Stakeholders - Collaborate with the Supply team and build sufficient pipeline of Drivers Compliance : - Provide Trip sheets to all the vehicles - Ensure proper Onboarding, Driver Registration and Documentation collection of all drivers - Ensure all data like Trip Sheets,Vehicle Spread, On Demand data are up to date - Bring efficiency and optimization by effective use of technology like Station App, Driver App - Ensure submission of invoices along with all supporting documents by 5th Of every Month - Follow up on Outstanding collection from the customer Customer Experience : - Highlight BH performance to Customer through Dashboards, Station App Reports etc - Manage escalations and take corrective measures to avoid repeated mistakes/operational failures - Provide timely feedback and communication to customers

Bangalore

BlowHorn - Assistant Manager - Operations 

BlowHorn - Assistant Manager - Operations  ,Job Description for BlowHorn - Assistant Manager - Operations  in Blowhorn in  Bangalore for (3-7) years of experience. Apply Now!

Job Description for BlowHorn - Assistant Manager - Operations  in Blowhorn in  Bangalore for (3-7) years of experience. Apply Now!