Blackmores - National Head - Key Accounts

Blackmores (www.blackmores.com.au) is Australia's No.1 vitamin and dietary supplements brand with a legacy of over 90 years and is a publicly listed company employing 1250 people in 13 markets across Asia-Pacific. At Blackmores we believe Good Health Changes Everything and it is at the heart of what we do and has been since 1932. Recognizing that you cannot have healthy people without a healthy planet, we are strongly committed to embedding sustainability across our business and giving back to the communities in which we operate. As a purpose-led, performance-driven organization, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal, and wellbeing goals supported by our flexible work practices and family-friendly policies. Headquartered in Australia, Blackmores Group operates in 13 markets with its international headquarter in Singapore, a health Innovation Centre in Shanghai, and a state-of-the-art manufacturing facility in Australia.

India is a key strategic growth market for Blackmores and we launched our India operations in October 2021 on Amazon India and have since expanded our distribution across several online and offline partners such as Flipkart, Tata 1 MG, Apollo Pharmacy, Guardian Pharmacy, Nobles Plus, Frank Ross, Trust Pharmacy and Wellness Forever.

Reporting directly to the Country Manager, the National Head for Key Accounts is responsible for maintaining and developing national modern trade pharmacy accounts to exceed company set sales and profit targets across product range. The position requires strong leadership to coach and grow the team, lead by example and influence key retailers to drive the vision for Blackmores India with this channel.

Daily roles and responsibilities include the following:

Implementing the business plan

Maximizing sales

Forecasting and planning

Range and category development

Promotions planning

Managing in stock/product lifecycle

Core Competencies:

A self-starting and naturally curious mindset is critical as the successful candidate will need to be comfortable with ambiguity and able to demonstrate an ability to work in a fast-paced environment to establish the rhythm required to succeed. Other critical competencies are:

- Strong interpersonal skills with a focus on teamwork and ability to foster and manage relationships across multiple departments and functions

- Proactive, innovative, independent worker, has initiative, excellent team player with strong commitment to drive business result

- Can create structure and frameworks that can be communicated simply and powerfully

- Enjoys challenges and has the ability to flex and refine as they gain new insights and projects progress

- Can handle data from different sources. Has strong analytical skill and able to derive insights from data point

- Able to articulate and presents work well with strong business partnering experience

- Enjoys engaging as part of decision-making support

- Ability to lead change management whilst bringing stakeholders along

Essential Qualifications Needed:

- 4 - 8 years of experience in a similar role from the FMCG industry

- Experience of leading and managing teams of geographically spread key account executives and instore promoters/merchandisers.

- Able to work independently, energetic and highly passionate about work in driving sales growth

- Dynamic person embedded with excellent interpersonal and communication skills with abilities to liaise with different stakeholders

- A sense of independence to work individually and as a team player is another attribute you must possess

- Passion for growth in business and a proven track record in generating, leading and converting opportunities

- Confident professional with an ambitious approach to business development

- Displays a growth mindset to identify and actualise new opportunities

- Possesses an owners' mindset to ensure we maximise value add for our products and reduce ineffective costs

- Resilience and creativity to overcome obstacles and embrace challenges

- Plays the role of the customer champion internally while being responsive to customer needs, ensuring smooth communication and follow up

- Displays curiosity to explore insights and test new ways of working (commercial innovation)

Desired Qualifications:

- Experience in managing the sales and trade marketing of Vitamins and Supplements category across modern trade pharmacy channels

- Experience in health supplements, nutrition or skincare categories are strongly preferred.

- Sales experience in working with retail channels/ distributors

- Experience in training, customer management best practices, foundation of strategic category marketing and total trade spend strategy