BlackBuck - Manager/Associate Manager - Business Excellence - Credit Control Function

1. The initial responsibility is to improvise & streamline process & functioning of Credit Control function.

2. Business Excellence role keeps on evolving & changing under various domains over course of time.

3. Drive resolution of debits with internal stakeholders-Sales/ Collections/ Issue resolution/ Operations Team

4. Sharing reports for debits, providing & maintaining MIS reports, reviewing of feedback from sales / Collections/ Issue resolution/ Operations team on daily, weekly & monthly basis

5. Develop & maintain SOP's for accident, hijack theft cases

6. Work on initiatives to reduce damage & debits

7. Liaison with Finance on SP Knock off/ recovery & insurance cases

8. Write off & provisioning for old debits