21/03 Hemalatha M
AVP - Operations and Leadership Hiring at Golden Opportunities Pvt Ltd

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Black Belt Professional - Telecom Process Excellence (10-18 yrs)

Mumbai Job Code: 553371

Black Belt - Telecom Process Excellence


Core Responsibilities : 

1 Driving BVA and productivity targets

2 Conducting Six Sigma GB and Lean trainings

3 Mentoring Six Sigma, lean and other process improvement projects aligned Telecom Domain / operations

4 Driving Process Automation

5 Conducting SLA baselining and benchmarking, capacity planning, risk analysis during transition

6 Monitoring of SLAs

7 Ensuring defect free delivery and zero operational losses

8 Proactively managing accounts risks related to quality, productivity and delivery

9 Responding to RFI and RFPs

10 Supporting implementation of CMMi practices

Desired Skills : 

- Analytical Ability Problem solving skills Project Management Excellent communication and interpersonal skills

- Strong change management and Leadership skills

Qualification : 

- Graduate / Post Graduate in any of the following discipline: Commerce / Science / Engineering

- MBA will be Preferred

- Six Sigma Black belt certified from reputed institutes like ASQ ISI etc.

Experience

- 10 to 12 years with minimum 8 years in Process improvement and should have worked in Continuous improvement roles catering to Telecom BPO Operations.

- Exposure to BPS industry preferred

- Exposure to Finance and Accounting processes preferred

- Consulting experience will be added advantage

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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