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Brand Manager at Bigspoon
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BigSpoon - Customer Retention Manager (3-6 yrs)
Customer Retention Manager
Responsibilities:
- Executing regular engagement campaigns (Emailers, SMS's and Push Notification)
- Identify and create multiple customer cohorts based on their user journey on the application.
- Accountable for metrics like retention rate, repeat customer & lifetime value.
- Responsible to ideate and creating content for the application which will be used to engage with customers by working alongside the creative team or third-party agencies
- Building post-purchase journeys on email, SMS & advertising channels.
- Developing a deep understanding of our existing users and new users and finding ways to engage with them.
Skills & Requirements:
- 3+ years of experience in a similar role.
- Prior experience with marketing automation platforms like Clevertap, MoEngage, etc.
- Analytical & problem-solving skills.
Location : Ahmedabad
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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