BigCity Promotions - Executive/Manager - Client Servicing

Role Description :

Client Servicing Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem solving skills

Job Requirements and Responsibilities :

- Should have experience in Marketing Campaigns.

- Work with management team to bring creative solutions to prospective clients and to build the business of current clients.

- Contribute to client's business growth by identifying new opportunities.

Key Account Management :

- Co-ordinating with various teams eg, Creative, Product Development, Delivery & Fulfilment, Operations etc

- Responsible for future business generation from exisiting clients.

- Foster a productive and empowering working environment.

- Deliver company business and revenue goals.

- Will work on multiple projects at once and ensure strong integration across the organization.

- Lead new business efforts and determine the optimal staffing assignments for new initiatives.

- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.

- Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.

Minimum Qualifications :

- Min 2 years of experience in client servicing and account management.

- Prior experience in growing accounts and mining new opportunities within existing accounts.

- Graduate/Post Graduate/ MBA in marketing is preferred

- Account Management

- Exceptional Customer Service and Relationship building experience.

- Experience in traditional advertising, direct marketing, or similar media environment is a plus.

- Agency background is highly preferred.

- Good communication skills

- Good interpersonal skills

- Active problem solving skills

- Customer Focus

- Ability to handle pressure

- Candidates who can join immediately or max in 15 days are preferred.

Salary : 7-11 LPA