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04/08 HR
Talent Acquisition Specialist at BharatPe

Views:4131 Applications:636 Rec. Actions:Recruiter Actions:32

BharatPe - Operations Manager - Merchant Experience (5-6 yrs)

Noida/Greater Noida Job Code: 1135354

BharatPe - Operations Manager (Merchant Experience)

Role and responsibilities :

1. Oversee day to day ops at partner locations - reporting, scheduling, manpower planning, Quality management, service level delivery , abandon management

2. Work closely with our technology and service partners on automating service delivery and ensuring that SLAs are met.

3. Stay abreast of latest developments in customer service & apply best practices at partner operations.

Requirements :

- Atleast 5-6 years of experience in running CC operations

- Team player with good written and verbal communication skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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