jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
04/08 HR
Talent Acquisition Specialist at BharatPe

Views:3699 Applications:586 Rec. Actions:Recruiter Actions:32

BharatPe - Operations Manager - Merchant Experience (5-6 yrs)

Noida/Greater Noida Job Code: 1135354

BharatPe - Operations Manager (Merchant Experience)

Role and responsibilities :

1. Oversee day to day ops at partner locations - reporting, scheduling, manpower planning, Quality management, service level delivery , abandon management

2. Work closely with our technology and service partners on automating service delivery and ensuring that SLAs are met.

3. Stay abreast of latest developments in customer service & apply best practices at partner operations.

Requirements :

- Atleast 5-6 years of experience in running CC operations

- Team player with good written and verbal communication skills

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.