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Talent Acquisition Specialist at BharatPe
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BharatPe - Operations Manager - Merchant Experience (5-6 yrs)
BharatPe - Operations Manager (Merchant Experience)
Role and responsibilities :
1. Oversee day to day ops at partner locations - reporting, scheduling, manpower planning, Quality management, service level delivery , abandon management
2. Work closely with our technology and service partners on automating service delivery and ensuring that SLAs are met.
3. Stay abreast of latest developments in customer service & apply best practices at partner operations.
Requirements :
- Atleast 5-6 years of experience in running CC operations
- Team player with good written and verbal communication skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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