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06/06 HR
Talent Acquisition Specialist at BharatPe

Views:1827 Applications:287 Rec. Actions:Recruiter Actions:3

BharatPe - Operations Manager - Merchant Experience (5-6 yrs)

Noida/Greater Noida Job Code: 1105919

BharatPe - Operations Manager (Merchant Experience)


Role and responsibilities :


1. Oversee day to day ops at partner locations - reporting, scheduling, manpower planning, Quality management, service level delivery , abandon management

2. Work closely with our technology and service partners on automating service delivery and ensuring that SLAs are met.

3. Stay abreast of latest developments in customer service & apply best practices at partner operations.

Requirements :

- Atleast 5-6 years of experience in running CC operations

- Team player with good written and verbal communication skills

Women-friendly workplace:

Maternity and Paternity Benefits

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