Battery Smart - Lead - Process Excellence

Lead - Process Excellence

Responsibilities :

- Design, document, and implement SOPs to drive robustness in processes and operations.

- Observe the processes and suggest data-backed changes to improve the efficiency of the existing processes

- Drive constant problem-solving at the ground operations and ensure continuous process improvement

- Work with operations teams to ensure that stakeholders are following the processes standardized as per the process playbook and achieve complete process adherence.

- Work closely with the field operations team to identify and deploy solutions to operational problems

- Own the process deployment charter - train operations resources on new processes and process changes

- Be a constant bridge between the ground operations team and other functions like Business Development, Tech, and Finance.

Requirments :

- BE/B.tech, MBA/PGDM with 5+ years of experience in process excellence

- Strong in data and analytics & making data-backed decisions

- Good at anticipating problems and problem-solving

- Experience working in a high growth environment and delivering solutions and ensuring excellence

- Strong verbal and written communication skills

- Ability to thrive in a fast-paced and ambiguous environment