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18/11 Helengale
HR at Bare Associates India Pvt. Ltd.

Views:754 Applications:171 Rec. Actions:Recruiter Actions:0

BARE International - Junior Project Manager/Project Manager/Junior Key Account Manager/Key Account Manager - Client Servicing (3-6 yrs) Premium

Mumbai Job Code: 1182146

Responsibilities:

1. Client management:

- Act as a single point of contact for clients to maintain relationship

- Get trained on BARE systems / reports for clients

- Responsible for end to end project delivery i.e. development, optimization & delivery of client projects

- Build reports and set up the questionnaire(s) in close consultation with client & project management.

- Masters and maintains knowledge of client's business, competition, and latest industry news and trends.

- Giving value added recommendations & solutions to clients.

- Should be able to manage client escalation and concerns seamlessly

2. Project Management :

- Planning and allocation of resources effectively

- To identify Operational/ Fieldwork issues and recommend solutions

- Interact and co-ordinate with resource teams, Operations & Editing Teams to ensure agreed service levels

- Follow up and control project quality by spot checking

- Will be required to work on various tools and platforms for program management

- Should have basic Excel knowledge for project tracking purposes.

3. Cost control:

- Monitors agency/client budgets and billing process

- Commercial focus of changes and impact on costing & client fees

- Should be familiar with project budgeting, invoicing and vendor management

Associated Knowledge/Skills/Abilities Required:

- Education- Graduate / MBA with min. 4+ yrs. experience in Client Servicing / Key accounts management

- Preferable from any industry like Automobile, Hospitality / QSR industry knowledge

Competency Skills:

- Strong on Client communication and client management.

- Ability to work independently and to schedule time and resources effectively.

- Ability to motivate, and direct team members

- Ability to set up and manage projects keeping cost factors in mind at all times

- Ability to respond to team and customer needs; to meet commitments

Reports to: Senior Operations Manager - Bare India.

Industry - Market Research / Advertising / KPO/ BPO / Automotive / Hospitality

Women-friendly workplace:

Maternity and Paternity Benefits

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