HR at Bare Associates India Pvt. Ltd.
Views:754 Applications:171 Rec. Actions:Recruiter Actions:0
BARE International - Junior Project Manager/Project Manager/Junior Key Account Manager/Key Account Manager - Client Servicing (3-6 yrs)
1. Client management:
- Act as a single point of contact for clients to maintain relationship
- Get trained on BARE systems / reports for clients
- Responsible for end to end project delivery i.e. development, optimization & delivery of client projects
- Build reports and set up the questionnaire(s) in close consultation with client & project management.
- Masters and maintains knowledge of client's business, competition, and latest industry news and trends.
- Giving value added recommendations & solutions to clients.
- Should be able to manage client escalation and concerns seamlessly
2. Project Management :
- Planning and allocation of resources effectively
- To identify Operational/ Fieldwork issues and recommend solutions
- Interact and co-ordinate with resource teams, Operations & Editing Teams to ensure agreed service levels
- Follow up and control project quality by spot checking
- Will be required to work on various tools and platforms for program management
- Should have basic Excel knowledge for project tracking purposes.
3. Cost control:
- Monitors agency/client budgets and billing process
- Commercial focus of changes and impact on costing & client fees
- Should be familiar with project budgeting, invoicing and vendor management
Associated Knowledge/Skills/Abilities Required:
- Education- Graduate / MBA with min. 4+ yrs. experience in Client Servicing / Key accounts management
- Preferable from any industry like Automobile, Hospitality / QSR industry knowledge
- Strong on Client communication and client management.
- Ability to work independently and to schedule time and resources effectively.
- Ability to motivate, and direct team members
- Ability to set up and manage projects keeping cost factors in mind at all times
- Ability to respond to team and customer needs; to meet commitments
Reports to: Senior Operations Manager - Bare India.
Industry - Market Research / Advertising / KPO/ BPO / Automotive / Hospitality