Bar Code India - Account Manager

About the Job :

- At BCI our client relationships are our top priority. Were looking for a dedicated and personable account manager to maintain our clients account ; a leading pharmaceutical company with manufacturing plants all over India and outside India.

- He /She should serve as our main point of contact. Having a sound understanding of the PHARMACEUTICAL INDUSTRY OPERATIONS, the core priority is addressing customers needs and concerns as quickly and effectively as possible to develop and maintain strong relationships with two primary objectives: Retain clients' business and grow those opportunities

- Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service.

- Applicants should also be comfortable working with spreadsheets, audits, and other organizational software.

- If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!

Objectives of this Role :

- Act as the main point of contact in all matters relating to client concerns and needs

- Build and strengthen client relationships to achieve long-term partnerships

- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to

clients

- Maintain accurate client records, keeping track of any contract updates and renewals

- Work with other internal teams to develop strategic marketing plans and ensure KPIs are being met

- Meet regularly with other members of the team to discuss progress and find new ways to improve business

- Generate progress reports to give to clients and higher-ups within the organization

- Identify upsell, cross-sell, and renewal opportunities and communicate with the internal team regularly

- Retaining their long-term business through contract renewals by ensuring client satisfaction

Skills & Qualifications :

- 15+ years of total experience , especially with an understanding of the intricacies of pharma norms and compliances and having engaged & transacted with pharma companies

- Ability to multitask and juggle several responsibilities simultaneously

- Strong written and verbal communication skills

- Good attention to detail and organizational skills

- Proven track record of meeting or exceeding quotas and receiving positive customer feedback

- Understanding of consumer behaviors and industry trends.

- In short, account managements job is to delight the customer

Attributes :

- Proven ability to work well with others in a fast paced, iterative product definition and development

environment

- Able to work independently with little direct supervision and take initiative and willing to mentor and solve

problems

- Prospecting Skills, Teamwork, Planning, Build Relationships, People Skills, Initiative, Customer Focus,

Emphasize Excellence, Manage Multiple Project, Attention to Detail

Job Specifications :

Title : Account Manager

Qualification : Bachelor degree/ Bachelors Degree in Computer Science or in STEM Majors (Science,

Technology, Engineering and Math)

Experience : 15+ Years

Employment Type : Permanent Job, Full Time

Job Location : Mumbai

About Bar Code India :

- For more than two decades Bar Code India Limited has been the market leader in bringing visibility and

agility in the supply chain of our clients across verticals.

- BCI offers solutions & advanced BI tools that provide you with complete visibility of your assets and

intelligence in your supply chain leading to higher value generation for you and your customers.

- Our solutions are deployed in mission critical processes by some of the best organizations in the world. We

integrate our solutions for seamless data exchange with all leading ERPs such as SAP, Oracle, Baan and other customized applications.

- Our experienced team of professionals who have in-depth domain knowledge and deep technical skills help BCI to identify and understand customer problems and provide best solutions to address them.

- Bar Code India is a place where extraordinary people gravitate in order to do their best work. Together we craft customized solutions and experiences people once couldnt have imagined ; and now cant imagine living without! If youre excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the Country.

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