BankBazaar.com - Process Excellence Role

Who we are?

BankBazaar.com is India's first neutral online marketplace for instant customised rate quotes on Loans, Credit Cards and other Personal Finance products. We- re working hard to change the way financial products are approached in India.

BankBazaar.com has been consistently re-defining the online loan experience over the last 8+ years.

Supported by global investors such as Amazon, Sequoia Capital, Walden International, Fidelity Growth Partners and Mousse Partners, BankBazaar.com's goal has always been to create a simpler, smoother, end-to-end experience in a user's financial journey.

What You- ll Do?

- Work on specified projects on direction of the Process excellence Head.

- Build programs to create a culture of continuous improvement within the business unit, and foster a customer-centric focus on the quality, productivity, and scalability of our services.

- Ability to deal with ambiguity and problem solver

- Scoping, driving and delivering complex projects across multiple teams.

- Dive deep into the part of operational process to identify problem and improve the performance of underperforming parts.

- Work with frugality, discretion and efficiency, with prioritization and good judgment.

Who You Need To Be?

- MBA in Operations, Business, Project Management, Engineering

- Experience in driving improvement initiatives & delivering business benefits

- Typically requires 1+ year of relevant project management experience gained in customer support or Operations or Ecommerce