AXA Business Services - Assistant Manager - Operational Excellence

AXA BS is Hiring for Assistant Manager - Operational Excellence || Pune & Blr Location

Key Accountabilities - 

- Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of projects

- Execute on various initiatives to create awareness on continuous improvement tools & techniques.

- Work closely with project teams and impart training to drive rigor in projects as needed.

- Provide MI/project documentation or storyboards as needed.

- Plan projects & monitor its overall progress

- Ensure project delivers against business objectives

- Engage with Ops Leadership for project support / addressing roadblocks/Ensuring rigor

- Facilitate review meetings (vertical specific engagement) with Key Stakeholders. Follow up & support on the closure of action items identified in such discussions

- Co-Own efficiency targets with Ops.

- Build Continuous Improvement Culture through various quality initiatives

- Drive ISO initiative by conducting Reassessment and scheduled audits

Specific knowledge required :

- Processes running over an IT system / ERP system

- High-level understanding of risk & controls/compliance

- Process improvement techniques viz. lean six sigma, ISO 9001 etc Black-belt certification is Mandatory.

- Project management/PowerPoint and presentation skills

- Strong stakeholder management skills.