Job Overview We are looking for a result-driven individual for joining our Client Engagement Team. As part of this role. Primary Responsibilities 1. Take complete responsibility for building and driving engagement with assigned clients/Key Accounts while ensuring retention and client satisfaction 2. Take complete responsibility for solving clients- queries and handling escalations. 3. Ensure periodic reporting of execution progress and additional valuable insights with clients. 4. Take responsibility for ensuring that final reports required as part of the project are created and shared with the client on time. 5. Align client's requirements and expectations with Ops capabilities, define internal KPIs and constantly follow MIS &amp; closely monitor the progress towards targets. 6. Upselling and cross selling with the assigned clients. In a nutshell, the individual will directly work with the head of CE Team and take up complete responsibility of managing clients from grass root level. Desired Skills 1. Overall experience 2 to 4 years. Experience in account management/Sales would be preferred. 2. Experience of working in a startup is preferred. 3. Must be aggressive towards ensuring customer satisfaction at any cost and also driving increased revenue month on month. 4. Must have impeccable verbal and written communication skills (Both English and Hindi). 5. Must have excellent relationship management skills. 6. Critical business thinking is essential.

Bangalore

Awign - Client Engagement Manager 

Awign - Client Engagement Manager  ,Job Description for Awign - Client Engagement Manager  in Awign in  Bangalore for (2-4) years of experience. Apply Now!

Job Description for Awign - Client Engagement Manager  in Awign in  Bangalore for (2-4) years of experience. Apply Now!