In this role, you are responsible for Customer Operations for a large consumer electronics company. This includes, but is not limited to Contract creation &amp; Updates, Order Entry, Manual Billing, Leasing activities, Entry of Meter Readings, Queries Management, Service Support &amp; Transport activities. Responsibilities - Ability to communicate with remote locations. - Foster strong relationships with field representatives in advertising and property Publishers. - Develop and implement best practices related to Contract Management, Order Management, Disputes resolution, Query management activities; reporting, communications, and team development. - Responsible for creating an environment and culture that fosters process improvement, high-performance teams, employee growth, extraordinary customer service, - Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on process improvements. - Owns and enforces policies, controls, processes and procedures. - Key contact for Sales personnel at field locations. - Ensure all documentation is SOX compliant, up-to-date, accurate and easy to understand. - Foster communication and teamwork within, and across, other departments. - Perform standard supervisory functions for assigned employees (performance reviews, training, counseling, etc.). - Hire, train, and motivate the team Qualifications we seek in you! Minimum qualifications : - University graduate - Experience managing a team size of 100+ people - Strong customer service skills and focus. Preferred qualifications : - Master's degree

Hyderabad

Jaipur

AVP/VP - Order To Billing - Consumer Electronics Firm 

AVP/VP - Order To Billing - Consumer Electronics Firm  ,Job Description for AVP/VP - Order To Billing - Consumer Electronics Firm  in Totlrpo Solutions in  Hyderabad Jaipur for (11-20) years of experience. Apply Now!

Job Description for AVP/VP - Order To Billing - Consumer Electronics Firm  in Totlrpo Solutions in  Hyderabad Jaipur for (11-20) years of experience. Apply Now!