AVP/VP - Online Sales - Insurance

- The purpose of the role is to be Responsible for Identifying and building business opportunities with potential partners in the e- commerce space. Growing and managing the existing relationships with web aggregators, online brokers & fintech players.

- Set up, nurture and drive relationships with aggregators and other e commerce players

- Own the P&L for the Online Sales channel

- Increasing share of business with each aggregator/partner through constant engagement and innovative business propositions

- Look at end-to-end go live of the partner for the business fulfilment within pre-defined timelines

- Coordinate with internal stakeholders to ensure that adequate support is provided to the partner for running the business.

- Delivery of a robust engagement plan leading to a robust sales funnel.

a) Prospecting, managing and driving sales from partners

- Provide product expertise and process know how when dealing with prospective partners.

- Smooth On boarding of new partners

- Ensure effective and smooth relationship with assigned partners for growth of business.

- Influence decision making at all levels for prospective and current partners.

- Maximize the share of business with the partner.

- Participate in partner discussions to value add in the needs based consultative process to help meet the partners financial goals

- Mapping opportunities with each partner, looking at incremental opportunities through campaigns, cross-sell or new products.

- Monitoring performance of the partner on ongoing basis.

- Achieve the sales targets for each partner.

b) Coordination with internal stakeholders to ensure a robust engagement with the partners.

- Be on top of the administrative/operational process or payment related issues with partner.

- Establish a mechanism for timely and comprehensive resolution of partner queries.

- Get internal alignments and readiness for campaigns, new launches or new initiatives.

- Ensure co-ordination between various cross functional stakeholders to maintain smooth functioning of the channel partners.

- Ensure that business logged gets issued.

c) Track market, competition and evolving trends

- Track the customer journey on our website and on regular intervals compare it with customer journeys of competitors.

- Provide competitive intelligence and evolving trends.

- Engage with tele-callers on regular basis, train them on product, handle objections specific to the competition.

Decision Scope

- Strategic and structural decisions to be taken in conjunction with EVP & Head - PD.

- Adhere to all regulatory requirements

- Report all complications and exceptions

- Ensure no exceptions in audit

- Adherence to distance marketing guidelines

- Documentation of Standard Operating Procedure & workflows.