AVP/VP - Insurance Transformation - BPO

Running large-scale, complex operations across different clients gives us the unique access to insights that allow us to create value for our clients by improving their processes and creating meaningful business impact. With this, the ask for transformative, insight led thinking across end to end operations of clients has sharply increased. To strengthen this focus and push on a few large and mature relationships we are now setting up a central team of consultants who can bring in this additional focus. This group will work with the business teams and drive the thinking in a meaningful direction. This group is critical to steer the agenda towards large end to end thinking.

Incumbent would be required to perform following roles and responsibilities:

- To bring industry knowledge, world class capabilities, innovation and cutting-edge technology to our clients

- Define and execute value generation roadmaps for clients leading to large meaningful impact to clients

- Partner with multi-function teams to constantly enrich the engagement with clients

- Lead the execution of projects ranging from business diagnostic, organization design, business process design

- Create commitment across all involved teams and facilitate buy-in from all important stakeholders

- Drive end-to-end thinking and solutions to deliver long term benefits to our clients

Specific Competence (Essential)

- Excellent communication - verbal and written

- Strong Presentation skills

- Consultative selling expertise

- Consulting project delivery - timeline and milestone management, Stakeholder relationship management

- Creative thinking/innovative mind-set

- Strong business acumen and understanding of business issues across focus sectors

- Ability to engage senior client management on offerings, emerging issues in focus