ADVISORY: Client is ONLY looking at candidates currently working in Banks or have worked in a Bank in past. Non banking experience not eligible for the advertised vacancy.

Similar role requirement for Hyderabad, Chennai, Delhi

Key Responsibilities:

- Primary focus on day to day execution of HR activities supporting Human Resource Advisors (HRAs) and line managers.

- Manage cyclical work for client group to include year-end compensation planning, annual talent reviews, performance management.

- Resolves complex HR issues conferring with manager on complex and highly sensitive issues.

- Applies an advanced knowledge of HR principles to provide day to day HR support to a business/functional unit.

- Liaises with HR Centers of Excellence (COEs): Compensation, Diversity, Employment Law, Employee Relations, HR Control and Compliance, Learning and Development, Recruiting, Talent, Reporting, Regional/Global partners. (Examples would include job matching work, employment of relatives reviews, re-hire verifications, consultation on employee relations issues)

- Responsible for managing core HR processes for client group such as: talent planning, performance Management (goal setting, midyear, year-end processes, exit management), employee engagement (manager coaching, VOE survey analysis, diversity education).

- Provides consultation, guidance, and coaching to managers in areas such as:

- Proper handling of employee relations matters and conflict resolution

- Delivering and documenting performance feedback

- Understanding of employment policies and practices

- Oversee immigration and mobility/relocation cases in conjunction with the Specialist team

- May conduct exit interviews

- Consult on organization design/structure and coordinate the RIF process, as needed, to include legal reviews, skills assessment, manager preparation and employee communication

- Executes ad hoc requests and projects such as audit support, survey preparation and reporting

- Applies knowledge of HR principles to resolve complex and variable issues

- Ensures consistent interpretation and application of employment policy and practices

- Ensures that escalated client/employee issues are resolved with urgency

- Delivers services with process improvement mindset to increase effectiveness and efficiency

- Builds strong partnerships to foster trust and accountability with all stakeholders

- Participate in and/or lead HRPS re-engineering projects.

- Ability to being complex issues to closure with minimal guidance.

- Takes a holistic approach.

Qualifications

Knowledge/Experience:

- Minimum of 7+ years of Generalist or Employee Relations experience

- Working knowledge of HR functions (including employment policies and practices, staffing, reporting tools, compensation & benefits, employee relations)

- Demonstrated ability to effectively apply HR practices to diverse business situations

- Experience working with remote locations highly desirable

- HR experience in a fast paced, high volume environment

- Financial services experience preferred-

- Change champion

- Forward thinking

- Strong judgement

Skills:

- HRMS (Intermediate)

- MS Excel, Word and PowerPoint (Advanced)

Competencies:

- Exceptional organization skills, excution and client service/focus skills

- Team work

- Resilience and flexibility

- Comfortable with ambiguity

- Experience with high volume, fast-paced environment

- Ensures that escalated client/employee issues are resolved with urgency

- Delivers services with process improvement mindset to increase effectiveness and efficiency

- Builds strong partnerships to foster trust and accountability with all stakeholders

- Demonstrated communication, feedback and coaching skills; ability to effectively communicate with and influence all levels of management and across all functional areas

Qualifications:

- Masters degree (or equivalent experience)

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