AVP - Telesales Process - General Insurance

- Looking for candidates with Core Tele sales experience into General Insurance domain.

- Must have handled a team of 150+

- Must have experience into General Insurance domain.

5 days working

Day shift

Work location - Vashi (however should manage Vashi and Malad locations)

- Calibrate employee performance to the Performance Targets through monitoring and Coaching

- Communicate and resolve issues that affect Performance Criteria

- Share operational improvement and take action with other teams

- Manage projects to improve employee performance

- Handle escalations from employees on their team

- Escalate issues to their supervisor or other internal departments

- Lead employees on their team to performance of the Performance Criteria

- Demonstrated language fluency in English