AVP - Solution Architect - Procurement Domain - BPO (13-19 yrs)
Solution Architect: Procurement Domain
AVP role
Operational Responsibilities :
Single Point of Contact Accountabilities :
- Managing all OG, senior client buyer and functional owner relationships for the designated solution
- Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
- Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery
- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards
- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions
- Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals
- Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
- Orchestrating the action points coming out of the opportunity Quality Assurance process
Experience :
- Expert/Good understanding of the domain in any industry or across industries
- Experience in due diligence, solution identification, feasibility assessment, client visits
- Experience in cost estimation and pricing for outsourcing and offshoring of processes
- Preferred experience in delivery, transition and/or solution design in an outsourced environment
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