AVP/Senior Manager - Site Head - Administration & Facilities - BPO

Role - AVP / Sr.Manager - Administration & Facilities ( Site Head) For a 24 / 7 Setup

Location - Pune

The Clients is a Global MNC with its Shared service Operations which runs 24/7 based out of Pune.

Job Profile :

- The Site Head- Administration is responsible for overall administrative activities of the company.

- The Person should have good exposure in end to end Admin & Facility, security, transport, budgeting, process management, housekeeping, compliance, space utilization, general administration.

- He/she will be responsible for supervising administrative employees, planning, organizing and implementing systems and best practices.

- He/she will also ensure to provide 24x7 secure, safe and conducive working atmospheres to all the employees and will ensure zero down time of the facility.

Responsibilities :

- Manage a team of administrative staff and third party logistics staff.

- Have the capability to motivate and supervise, ensure goals and targets are met and KRAs are clearly defined, Ensure team meets the defined SLAs for all administration services.

- Monitor vendors and service providers performance regularly to ensure quality of service/ delivery within specified timelines.

- Manage various admin functions including facilities management, office maintenance, housekeeping services, security services, transportation and office build outs.

- Ensure that systems and procedures as laid down by management are strictly complied with & to also provide inputs for possible improvements in the service. Organize, analyze, interpret and evaluate results and provide practical cost effective solutions.

- Identify and negotiate with new vendors, managing yearly increments and invoice cycles.

- Ensure compliance to statutory norms and requirements required for smooth functioning of services and office. Accountable for internal and external administration audit.

Requirements :

- 14-18 years of work experience

- Extensive experience in handling admin, facilities, transport ( end to end Admin work)

- Should have extensive working knowledge of MS-Office

- Excellent oral and written communication skills

- Possess the ability to motivate and maintain effective working relationships with employees and partners

- Excel working in a fast-paced entrepreneurial environment.

- Ability to rely on experience and judgement to plan and accomplish goals

- Ability to successfully work to reach company goals in an environment in which a wide

- Ability to work in Shifts as this Role is with an ITES Setup

- Preference for Ex-Armed Forces Officers