A) Process Design, Documentation & Training: - Develop and execute Sales Process Design & Documentation Framework ; develop and refine Sales value chains from customer and Channel partner perspective - Process review calendar with due priority basis statutory & regulatory guidelines, market benchmarking along with timely closure of actionable - Work in partnership with business stakeholders to simplify / reengineer processes, improve efficiency and customer experience - Identify improvement areas, non documented processes. Ensure documentation closure with detailed FMEA, Controls, and Metrics etc. - Reinforce the objective of Process Management through regular interaction with team & stakeholders B) Process Assurance & Control Framework - Define Assurance Framework in alignment to requirements from Customers, Regulator and Business; build and drive First Time Right processes - Assessment calendar ensuring comprehensive scope spanning across all sales proprietary and partnership channels under Retail & Group - Design robust assessment grid basis Input- Output metrics, Controls, Business rules, Cross- Functional linkages etc. - Collaborate with Risk & Audit function to build robustness in the process & ensure regular review with the functions - Ensure solution design [Corrective & Preventive action] and deployment along with business owners in time bound manner - Reinforce the objective of Process Assurance & Control through regular interaction with team & stakeholders, timely dashboards and status updates C] Project Management [Business Priority Projects, Improvement Projects, Quick Kill Solutions] - Drive project management through a structured process including need identification, review, implementation, closure & sign offs - Engage in high impact projects on KEY BUSINESS CHALLENGES [e.g. Sales Productivity Revenue, Profitability etc.] - Ensure timely closure of projects with desired outcome, de sign off for closure - Post completion of projects, ensure change management for effective implementation, sustenance & replication - Measurement of project impact including metric improvement, delivery of agreed goals, CBA & sign off on financials D] Business Process Reengineering - Conduct comprehensive process review for end to end value chains, identified as per business priorities or delivery challenges - Collaborate with cross functional teams to develop all in one view of the value chain from end customer's perspective - Formulate holistic plan of action to ensure seamless experience throughout life cycle stages - Elevate delivery capability of the value chains through inclusive actions on process, people, system, measurement axes E] People / Performance Management - Regular coaching & mentoring to the team for enhancing skill level & productivity - Resource optimization to ensure high quality project delivery Desired Profile : - MBA / Post Graduate - Core experience in BFSI Sales Vertical (Distribution Operations, Distribution COE, Sales Strategy verticals) - Must have worked on Projects, Process Improvements & Assurance related activities of cross functional nature across different geographies with multiple client business environment - Experience in driving process re-engineering projects - Hands on experience of statistical tools, data mining & analysis, VSM, FMEA, RCA etc - Sound understanding of TQM & Business Excellence - Certified Lean Six Sigma Master Black Belt with 5 yrs+ post BB experience - Project Management Certification like PMP, PRINCE2 - Certified ISO Auditor / Lead Auditor

Mumbai

AVP - Sales Excellence - Insurance 

AVP - Sales Excellence - Insurance  ,Job Description for AVP - Sales Excellence - Insurance  in HiringHawk.com in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for AVP - Sales Excellence - Insurance  in HiringHawk.com in  Mumbai for (8-15) years of experience. Apply Now!