Designation : AVP Sales (Closing) Experience : 10-15 years Reporting to : Sales Head Functional Mandate : - To ensure delivery of Gross and Net Sales Target for allocated Geography (Center/s). - Manpower Planning, recruitment, training and for the Closing team as per business requirement. - Responsible for developing and adhering higher standards of Customer Experience at all customer touch points under his purview. - Evaluate and manage team's training needs and ensure team is nurtured and adheres to highest standards of selling skills, communications, and customer experience. - Responsible for planning, budgeting and delivering targets of Customer Referrals - Responsible for ensuring quality of Sales by means of onboarding minimal hold cases as well as ensuring at desired ration of Gross to net. - Managing Customer Escalation on the Sales Floor - Inter-departmental coordination for smooth onboarding & transition of Customer from Sales to design Floor. Responsible for developing, ensuring adherence to the processes & Quality. - Responsible to ensure right commitments are made to customers. - In-charge of devising and monitoring efficient customer allocation process to maximize productivity and conversion. - Prepare & Review action plan for the team/s on weekly, monthly and quarterly basis in coordination with marketing team, CSL Team so that effective team execution and objective of walk-ins and closures, and Gross to net for the territory is achieved - To provide insights to marketing and sourcing verticals, recommend & execute strategies to ensure uninterrupted walk-ins comprising of the right target group of customers for the specific project site assigned, from various sources - Coordinate very closely with other functions like marketing (giving inputs for sourcing right target group) and CSL for smooth handover of the acquired clients - To ensure constant tracking and response to competitor activity, specifically for the operating micro-market and provide timely feedback as per market dynamics in terms of pricing, product offering new processes etc. - Development and implementation of engagement plans for all the visited customers requirement for better customer experience (communication & Hospitality), increased engagement(touchpoints), better conversion, maximizing revisits, and initiate BTL activities as required - Continuous engagement for generating Customer Referrals through sales team as well as other departments. KRAs : - Sales achievement (Units) as per target. (Gross as well as Net) Weekly, Monthly, quarterly & Annual - Ensuring Manpower quality & efficiency to achieve desired # of deals & # for clients / manpower as per business plan - Maintain the ideal mix of offer vs w/o offer sales. - Referral Sourcing targets for leads, walk-ins & bookings Role Definition : - To get conversions from the clients sourced through various verticals - Recruit, train and sustain best talent in the team. - Elevating Customer experience by coordinating with various functions & departments. - Run Strong referral drive to maximize referral leads, walk-in & Sales. - Provides timely feedback to senior management regarding performance, activities & market insights - To ensure offer led customer acquisition costs stay within mandate. - Adhere to all company policies, procedures and business ethics codes & culture Qualities : - A respected Leader who can inspire the team on company's vision and translate it into their individual vision and contribution. - Great Planner & executer - Able in number crunching to get to the bottom of sales operations, consumer insights - Customer centric and believes in elevated customer experience. - Best of the team playing abilities where not only develops a culture of working together in his team but is also instrumental in collaborating across departments and also inspire.

Mumbai

Navi Mumbai

AVP - Sales - Architecture & Interior Design 

AVP - Sales - Architecture & Interior Design  ,Job Description for AVP - Sales - Architecture & Interior Design  in 2Coms Consulting Pvt Ltd in  Mumbai Navi Mumbai for (14-24) years of experience. Apply Now!

Job Description for AVP - Sales - Architecture & Interior Design  in 2Coms Consulting Pvt Ltd in  Mumbai Navi Mumbai for (14-24) years of experience. Apply Now!