Senior Consultant at Mancer Consulting
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AVP - RTR Operations - F&A BPO (11-18 yrs)
Location: Kolkata
Incumbent would be required to perform the following roles and responsibilities -
- Will lead a team of 50-100 FTE for RTR tower in finance operations.
- Deliver on Financial goals for the business; identify opportunities for Growth & deliver on growth commitments; identify key cost metrics and ensure they are optimized.
- Partner with the BD, Solutioning, Sales team on Commercials, pricing, winning deals.
- Drive Process improvement in the process and continuously plan for process performance
- Anticipate & plan for new business; prepare for infrastructure and other growth related requirements; plan for resources based on work type and work volume projection and current available head count; and allocate responsibilities
- Regular liaison with the business contact points.
- Individual will get immense knowledge about F&A operations which can then be leveraged across company locally and internationally.
Essential
- 12+ years of experience in RTR Operations
- Experience in managing large teams of approx 50+ people
- Prior Customer Management exposure is important.
- Transitions and Transformation experience is must.
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