Upgrade to Pro Member
Senior Talent Acquisition at MNR Solutions Pvt Ltd
Views:510 Applications:118 Rec. Actions:Recruiter Actions:47
AVP - Retention Strategies - Consulting Firm (1-3 yrs)
Key Responsibilities :
1. End to end Ownership of important retention metrics like Repeat Cohort and Repeats P&L
2. Manage Day to Day Activities associated with overall success and growth of customer retention and our loyalty program
3. Evaluate Loyalty program's performance and investigate opportunities for improving multiple aspects of program (Engagement, Retentions, features etc.)
4. Build Test and Learn strategies to enhance the program's value for customers
5. Lead market research to understand different strategies employed by companies to drive referrals and repeats
6. Leading cross functional collaboration with brand, performance, content, social media and influencer marketing teams to ideate and execute initiatives for the customer retention
7. Liaise with cross functional teams to drive initiatives for enhancing customer retention (e.g. warranty features, refresh, referral etc.) from a marketing perspective
Key Skills and Qualifications:
1. 1+ Year experience in top tier consulting firm like MBB, ATK etc.
2. Should not shy away from talking to customers and working cross functionally
3. Proficiency in excel
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
