AVP - Reporting & Analytics Team Leader - HR Operations - Investment Bank

- Must have team handling experience of minimum 2 years.

- Should have experience in working in Qlick view or Tableau

- Should be strong in Analytics.

Job Title: Reporting and Analytics Team Leader

Corporate Grade: AVP

Reports to (Line Manager's Job Title): HR Operations Business Manager

Direct Reports (if applicable): 3-4

Business Area: Group

Department/Function Level 1: HR

Department/Function Level 2: HR Operations

Primary Location: Chennai

As HR operations,

- We deliver Services and transformation to HR and the broader business.

- Provide consistent, quality advice and support to all colleagues on general HR queries.

- Ensure that our processes, systems, data and analytics underpin the HR operating model and deliver a great service to our colleagues.

- Dynamic working gives everyone the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.

- We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Overall purpose of role

- The role will manage a team within HR operations who will be responsible for providing operational reporting and analysis to support the service and processes delivery managed by HR Operations.

Key Accountabilities

- Managing HR Operations operational and performance data ensuring its accuracy, completeness, timeliness and it is carefully managed in line with group data standards

- Managing design and availability of operational reporting to HR Operations teams to ensure they are able to actively manage performance of the service lines and efficiency of processes

- Delivery of consolidated reporting and analysis for HR Operations on performance, effectiveness and efficiency

- Driving a step change in operational analytics to provide greater insight and support to management decision making on resource allocation, project priotitisation and service investigation/improvement

- Identifying and driving BAU process simplification and continuous improvement for operational reporting for reporting platform, reporting solutions, analytic/reporting delivery and presentation

- Understand and adhere to the HR and Data governance and control policies, particularly in relation to data storage, data privacy, and delivery

Person Specification

- Strong and proven team leader

- Analytical, commercial and inquisitive

- Strong customer, performance and service mentality

- Be able to navigate complexity and distil data and analysis into key messages, and effectively deliver to stakeholders

- Be able to design and embed operational processes to support ongoing continuous improvement and operational excellence initiatives

- Have a strong focus and attention to detail

- Ability to work quickly under pressure, producing reports of the highest standards of accuracy that adhere to standard metric definitions

- Be highly organised with a collaborative approach to working both within the team and with stakeholders.

- Curious personality and passionate about development, both from a personal and team perspective

Risk and Control Objective

- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

- Stakeholder Management and Leadership

- This role will build key relationships and shape team interactions with other areas within the HR Operations Team, with HRMI Team and the wider HR Centres of Excellence teams.

Decision-making and Problem Solving

The successful candidate must have creative thinking, problem solving skills and be used to working to a high degree of accuracy with a strong attention to detail. The majority of activities in this role are time critical and, therefore, the individual must be resilient and comfortable operating in a somewhat pressurized environment.

Essential Skills/Basic Qualifications:

- MS Excel minimum of intermediate level including: Pivot Tables, Look-Ups, Graphs & Charts, Functions and Formula

- Active experience with Business Objects, Data Warehouse/ Data bases

- MS PowerPoint, with experience of preparing high quality reports for a senior level audience

- Customer Service experience with strong communication skills both written and oral

- Knowledge / ability to build SQL queries

- Experience of using visualisation tools such as Tableau, Qlikview

Desirable skills/Preferred Qualifications:

- Knowledge of SAP HR or other human resources management system preferable

- An understanding of LEAN tools and methodology to deliver operational excellence.

- Knowledge and experience of data management / governance techniques and methodologies

- A strong mathematical and statistical background

- Experience of predictive modelling techniques, e.g. include Linear and Logistic Regression, Clustering, Text Analytics