Posted By
Posted in
Banking & Finance
Job Code
1457177
What would you do?
Works closely with the GL Manager in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting.
Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.
A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account.
What are we looking for?
- Adaptable and flexible
- Ability to perform under pressure
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship
- General Accounting / Finance and Accounting Operations
Operations Experience
- SLA/Metrics Experience
- Team Leadership
- Client Management
Supervisory Experience
- Accounting Graduate
- CPA is required
Roles and Responsibilities: Responsibilities/Authorities
Main accountabilities:
Production Supervision and Support
- Coordinates individual and team work assignments
- Monitors work load balancing
- Supports high quality work through a positive environment
- Monitors team members performance with the focus on improvement
Service Level Agreements and Performance Metrics
- Ensures individual and team service levels are met or exceeded
- Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
- Front line contact for questions or issues surrounding service levels
Quality
- Participates in providing feedback to the Quality team for improvement suggestions
- Works with auditing resources on individual and team error trends
- Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends
Performance Management
- Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
- Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards.
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Posted By
Posted in
Banking & Finance
Job Code
1457177